Lessons from Boredom
I don’t know about you, but I’ve worked in some pretty interesting places. Some were great-interesting, some were awful-interesting, and some were just interesting. Enter the call center. If you’ve never worked in one, this may be a bit of an eye-opener as you’ve undoubtedly called one at some point. And if you’re worked in one? Well, some of this may be familiar, though not identical. I wound up in a call center quite by accident, and not in any kind of positive way. After what seemed like an endless string of unwanted life-changing incidents, I handed the keys to my fledgling business back to my silent partner. He wanted his money back suddenly, and I lacked both the money and the means to get it. Within a week, I’d spoken to a friend who had a new job in a nearby town, gotten an interview, and was starting the following Monday. There were a few other options. Another friend worked in a factory in a different nearby t...